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Privacy Policy

Last Updated: 28/04/2026

8Answers ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our desktop application, tablet application, and web platform.

8Answers is a tool, not a financial advisor or an auditor.

By downloading, installing, or using 8Answers across any of our supported platforms, you agree to this Privacy Policy.

1. Platforms & Applications

8Answers is available on the following platforms:

  • Desktop Application available for download for macOS and Windows
  • Tablet Application available for download for supported tablet devices

Our desktop application officially supports macOS and Windows. Use of the application on other operating systems through unofficial methods (including but not limited to jailbreaking, sideloading, or other workarounds) is not supported, not tested, and not endorsed by 8Answers. We are not liable for any issues, data loss, security risks, or damages arising from unauthorized use on unsupported platforms.

2. Information We Collect

Personal Information

  • Name entered by users
  • Email address
  • Account login details
  • Organization or company information entered by users

Project & Usage Data

  • Real estate project details entered by users
  • Financial and sales data entered by users
  • Partner and agent information entered by users
  • Reports and documents uploaded by users
  • Platform usage activity

Technical Information

  • IP address (when online)
  • Browser type (web platform)
  • Device and operating system information
  • Application version and platform type (desktop, tablet, web)
  • Log data
  • Cookies and analytics data (web and online modes)

3. Online & Offline Usage

Offline Mode

The 8Answers desktop and tablet applications may be used in offline mode. In offline mode:

  • Your data is stored locally on your device only
  • No data is transmitted to our servers
  • Some features, including access control and collaboration, will not be available
  • You are solely responsible for the security of your locally stored data

Online Mode & Sync

You may choose to sync your data with our servers. Sync is optional and enables additional features. When you sync:

  • Your data is transmitted to and stored on our secure cloud infrastructure
  • Access control features become available, allowing you to manage permissions for other users on your account
  • Collaboration and multi-device access are enabled

Document Uploads

Document uploads are only available when you are connected online. Any document you upload to 8Answers:

  • Will be stored in our secure database
  • Is protected by End-to-End Encryption (E2EE) as described in Section 4
  • Cannot be uploaded in offline mode

4. End-to-End Encryption (E2EE) for Documents

All documents uploaded to 8Answers are protected using End-to-End Encryption (E2EE). This means:

  • Documents are encrypted on your device before being transmitted to our servers
  • Only you and the authorized users you grant access to can decrypt and view your documents
  • 8Answers staff and systems cannot access the plaintext contents of your encrypted documents

Important Limitations of E2EE

While we implement strong technical measures to protect your data, please be aware:

  • If you lose access to your account credentials and recovery options, we cannot recover your encrypted documents on your behalf
  • E2EE applies to uploaded documents; other account data such as project metadata and financial summaries are also protected by E2EE
  • No encryption system can guarantee absolute security

Our Access Limitations

As a result of E2EE, 8Answers cannot:

  • Read, view, or access the contents of your encrypted documents
  • Provide document contents to third parties, including law enforcement, without your encryption key

5. How We Use Your Information

We use your information to:

  • Provide and maintain our services across all platforms
  • Create and manage user accounts
  • Process and store project data
  • Generate reports and analytics
  • Improve platform functionality
  • Communicate with users
  • Provide customer support
  • Ensure security and prevent misuse

We do not sell your personal information.

6. Data Storage & Security

We take reasonable security measures to protect your information. Your data may be stored on secure third-party infrastructure and cloud services used to operate the platform. Documents are protected by End-to-End Encryption as described in Section 4. However, no system is completely secure, and we cannot guarantee absolute security.

Data stored locally on your device in offline mode is your responsibility to secure. We recommend using device-level encryption and password protection on your devices.

7. Third-Party Services

We may use trusted third-party services to operate our platform, including:

  • Cloud hosting providers
  • Authentication services
  • Database and storage providers
  • Analytics tools

These providers process data only to support our services.

Use of Google User Data

Our application uses Google OAuth to authenticate users and access basic profile information such as name, email address, and profile picture.

We do not use Google user data for any purpose other than providing and improving our services.

We do not sell, share, or transfer Google user data to third parties, except:

  • As required to comply with applicable laws
  • To operate essential services (such as hosting or database providers)

Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

8. Data Ownership

You retain ownership of the data you enter into 8Answers. We only process your data to provide and improve our services.

9. Cookies

We may use cookies or similar technologies on our web platform to improve user experience, analyze platform usage, and maintain session login. Our desktop and tablet applications may use equivalent local storage technologies. You can control cookies through your browser settings on the web platform.

10. Data Retention

We retain your data as long as your account is active or as required to provide services and comply with legal obligations. Locally stored offline data is retained on your device until you delete the application or clear local data.

11. Your Rights

You may request to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and data (subject to legal requirements)

To make a request, contact us at: connect@8answers.com

12. Data Deletion Policy

i) Account Deletion

You may request to delete your account at any time. Upon account deletion:

  • Your personal information will be removed from our active systems
  • Project data, financial records, and uploaded documents associated with your account may be permanently deleted
  • Locally stored offline data on your devices will not be automatically removed; you must uninstall the application and delete local data manually
  • Some information may be retained for legal, security, or compliance purposes

ii) How to Request Data Deletion

  • Delete your account directly through the Settings menu within the 8Answers platform for immediate processing
  • Contact us at connect@8answers.com and we will process your request within a reasonable timeframe

iii) Data Retention After Deletion

We may retain limited information where required for legal compliance, fraud prevention, security purposes, or system backups (temporarily). Retained data will not be used for any other purpose.

iv) Backup & Recovery

Deleted data may remain in secure backup systems for a limited period before permanent removal.

13. Contact Us

For privacy-related questions:

Email: connect@8answers.com

Website: www.8answers.com

14. Consent (DPDP Compliance)

By using 8Answers on any platform, you provide clear and informed consent for the collection and processing of your personal data as outlined in this Privacy Policy. You may withdraw consent at any time by contacting us, which may affect your ability to use certain services.

15. Grievance Officer (DPDP Requirement)

In accordance with Indian data protection laws, you may contact our Grievance Officer:

Email: connect@8answers.com

Response Time: Within a reasonable period as required by law

16. Data Breach Notification

In the event of a data breach affecting your personal data, we will:

  • Take immediate steps to mitigate the breach
  • Notify affected users where required
  • Comply with applicable legal obligations under Indian law

17. Cross-Border Data Transfer

Your data may be stored or processed on servers located outside India. We ensure that such transfers comply with applicable legal requirements and maintain appropriate safeguards for data protection. Offline data remains on your local device and is not subject to cross-border transfer unless you enable sync.

18. Policy Updates & Notifications

We may update this Privacy Policy from time to time. When significant changes are made, users will be notified via email or platform notification, and the "Last Updated" date will be revised. Continued use of the platform constitutes acceptance of the updated policy.

19. Breach Response & Security Practices

In case of security incidents, we follow internal protocols including incident assessment, containment and recovery, and preventive improvements.